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Job Opening - Telecommunications Officer

04/22/2015

The City of Lindale has an opening:

4:00pm - 12:00 midnight - Full Time

Telecommunications Officer

Overall Responsibilities

Performs repetitive telecommunications/clerical duties of a specialized nature within an assigned department/specialized area. Under general supervision to operate a private branch telephone; to act as a public receptionist; and to do related work as required. Dispatch Police, Fire and EMS, enter reports and citations, and keep up with a minimum of 5 officers at any given time, including locations and the officer’s actions.

Specific Responsibilities

Answer incoming Emergency and Non-Emergency calls for Police, Fire and Emergency Medical Services in a calm, distinct voice. Make necessary connections and/or notify proper agency of any calls for service received by the police department. Log all information on incoming calls and keep accurate records of such information. Operate radio and radio traffic with the police department and any other agency that is using our radio. Operate several different computers including a law enforcement terminal connected to State and Federal records.

Required Skills

Listen to and comprehend telephone conversations and respond appropriately. Concentrate on multiple tasks under stressful conditions. Perform a variety of clerical tasks and typing work when not engaged in telephone or reception duties. Be able to perform data entry functions as requested. Good interpersonal skills. Be able to prioritize incoming tasks. Be able to handle any other duties that may be required.

Requirements:

Valid TX DL, applicants must pass a background investigation and urinalysis/drug screen, available to work any hours.

Education

High School Diploma or GED.

Physical Requirements

Should be in good health. Must be able to see indicators on the telephone and computers. Should be able to work in a confined area for 8+ hours and remain seated for long periods of time. Must be able to hear telephone conversations clearly. Lift, hold, and carry up to 30 pounds of office supplies.

 

Application 

Job Description - Telecommunications Officer


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